| |
Interactive Voice Response (IVR)
Provide 24/7 real-time data access.
IVR, Interactive Voice Response, is a class of voice processing applications that allows authorized callers to perform multiple functions using their telephones. Callers interact with databases, and key-in or speak account numbers, order changes... just about anything you can think of. Your callers retrieve error-free, real-time data, freeing up company personnel to focus on the business of business.
Let us work hard to exceed your expectations.
The real challenge in developing an effective IVR solution is to create a user-friendly interface, despite the complexity of back-end operations. Our expertise lets us create custom
processes to bring you the comprehensive, yet easy to use IVR solutions you need - reliably and affordably.
Get the right technology.
Incotesy, Inc. specializes in integrating state-of-the-art technology to provide reliable custom IVR solutions to service providers worldwide. Our customized design approach allows us to meet our customers' business objectives reliably and cost-effectively. You only pay for what you need, rather than purchasing solutions you might only partially use.
IVR Diagram
Incotesy integrates the most advanced computer telephony technology available in the industry to bring you complete and reliable IVR solutions. Our systems offer several key features including:
- Speech Recognition
- Text-To-Speech
- Fax Processing
- Multi-Lingual Support
- Automated Outdial
- ANI / DNIS Based Call Processing
- Credit Card Processing
- Screen Pops
Take the next step.
Call the IVR experts at Incotesy today. No matter what your business requirements, we'll help you develop a cost-effective solution that's just right for you.
|
|
|
